At Rockautotec, we strive to deliver your products quickly and safely. This Shipping Policy explains our shipping practices, timelines, and charges.
1) Processing Time
Orders are processed within 1–3 business days after payment confirmation. Orders placed on weekends or holidays will be processed the next working day.
2) Shipping Methods & Delivery
- Standard Shipping: 5–10 business days.
- Express Shipping: 2–5 business days (extra charges apply).
- International Shipping: 7–20 business days, depending on destination and customs clearance.
3) Shipping Costs
Shipping charges are calculated at checkout based on your location and chosen delivery method. Free shipping may be available for promotional offers or order minimums.
4) Tracking Your Order
Once shipped, you will receive an email with your tracking number. You can use it to monitor your order status online.
5) Customs & Duties
International orders may be subject to customs fees, duties, or taxes in the destination country. Customers are responsible for these charges.
6) Delays & Exceptions
Delays may occur due to high demand, weather, or customs inspections. We are not responsible for delivery delays caused by third-party carriers.
7) Incorrect Addresses
It is the customer’s responsibility to provide the correct shipping address. Orders with incorrect details may face delays or additional charges.
Contact Us
For shipping questions or support, contact us at:
- Email: sayedawes143@gmail.com
- Phone: +91 7397919195
- Address: 123 Times Square, New York, USA
