Return Policy
We stand behind every part we sell. If you're not satisfied for any reason, our 30-day hassle-free return policy has you covered.
Last updated: January 15, 2026
How to Return a Part
Initiate Your Return
Log in to your account and go to Order History. Select the item(s) you'd like to return and choose a reason. Alternatively, contact our support team at 1-800-762-5832.
Receive a Return Authorization
Within 1 business hour we'll email you a Return Merchandise Authorization (RMA) number and a prepaid return shipping label for qualifying returns.
Ship the Item Back
Pack the item securely in its original packaging. Attach the prepaid label, drop it at any UPS location, and keep the receipt as proof of return.
Refund Processed
Once we receive and inspect the returned item (typically 2 business days), your refund is issued to the original payment method within 3–5 business days.
Eligible for Return
- New, uninstalled parts in original manufacturer packaging
- Parts returned within 30 days of the delivery date
- Items that have not been modified, cut, or tampered with
- Parts with all original hardware, instructions, and accessories included
- Electrical parts that have not been powered on or installed
Not Eligible for Return
- Installed or used parts (any sign of installation voids return eligibility)
- Parts returned after 30 days of the delivery date
- Special-order or custom-built parts marked 'Non-Returnable' at time of purchase
- Hazardous materials (fluids, batteries, aerosols) that have been opened
- Parts with missing packaging, hardware, or documentation
- Closeout or final-sale items marked as non-returnable
Refund Timeline
| Payment Method | Refund Time After Inspection |
|---|---|
| Credit Card | 3–5 Business Days |
| Debit Card | 3–5 Business Days |
| PayPal | 1–3 Business Days |
| Apple Pay | 3–5 Business Days |
| Store Credit | Immediate |
| Check (rare) | 7–10 Business Days |
Inspection is completed within 2 business days of receiving the return. Refund timing after inspection depends on your financial institution.
Warranty Claims vs. Returns
Defective parts that fail after proper installation are handled as warranty claims, not standard returns. Most parts carry a manufacturer warranty of 1–2 years. Contact us with your order number, proof of installation, and a description or photos of the defect. Warranty replacements typically ship within 1–2 business days at no charge.
File a Warranty ClaimFrequently Asked Questions
Do I have to pay for return shipping?
No — for parts returned due to a fitment error on our part, we cover return shipping 100%. For returns due to a change of mind or ordering error, a $9.99 restocking/shipping fee is deducted from the refund.
What if I installed the part and it's defective?
Defective parts are covered under warranty (see our warranty policy). Contact us with photos and a description of the defect. We'll arrange a replacement or refund without requiring you to return the installed part in most cases.
Can I exchange instead of return?
Yes. Request an exchange when initiating your return. If the replacement is a different price, we'll charge or refund the difference. Exchanges ship as soon as the return is processed.
What if I ordered the wrong part?
If you ordered the wrong part due to an error in our fitment data, we cover return shipping and priority-ship the correct part at no extra charge. If the error was yours, standard return terms apply.
How do I return a large or freight item?
Contact our support team directly for oversized returns. We'll coordinate LTL freight pickup from your location. Freight returns may take 5–10 business days to arrive at our warehouse.
Still have questions about returns?
Our team is available Monday–Saturday and will resolve your issue on the first contact.